Defect management

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[vc_custom_heading text=”There are three difficult steps in testing:” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row bg_color=”#f1f1f1″ bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514039179081{margin-top: -50px !important;margin-bottom: 50px !important;background-color: #f1f1f1 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_padding=”custom-padding” column_custompadding=”0% 3%” column_center=”true” width=”1/1″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]

1. How to get testing started effectively
2. How to solve defects effectively
3. Finalizing testing. Readiness 85%->100%

In this article, we focus on point number 2; how to solve defects effectively.

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[vc_custom_heading text=”How to solve defects effectively” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1523367691652{margin-bottom: 10px !important;}”][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]

You need the following in order to solve defects effectively:

[/vc_column_text][/vc_column][/vc_row][vc_section full_width=”stretch_row” css=”.vc_custom_1523367085788{padding-right: 5% !important;padding-left: 5% !important;}”][vc_row type=”full_width_section” full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514039179081{margin-top: -50px !important;margin-bottom: 50px !important;background-color: #f1f1f1 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column el_class=”col-six” column_padding=”padding-4″ column_center=”true” width=”1/3″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]1. The activities of the project, before the start of testing, are done correctly and according to the Projecttop Process guidelines.[/vc_column_text][/vc_column][vc_column el_class=”col-six” column_padding=”padding-4″ column_center=”true” width=”1/3″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]2. A pre-agreed defect processing workflow that is communicated to all parties.[/vc_column_text][/vc_column][vc_column el_class=”col-six” column_padding=”padding-4″ column_center=”true” width=”1/3″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]3. A common software for reporting and managing errors, that is,[/vc_column_text][/vc_column][/vc_row][vc_row type=”full_width_section” bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514039179081{margin-top: -50px !important;margin-bottom: 50px !important;background-color: #f1f1f1 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column el_class=”col-six” column_padding=”padding-5″ column_center=”true” width=”1/3″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]4. Early agreed error handling meetings.[/vc_column_text][/vc_column][vc_column el_class=”col-six” column_padding=”padding-5″ column_center=”true” width=”1/3″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]5. High-quality defect reports.[/vc_column_text][/vc_column][vc_column el_class=”col-six” column_padding=”padding-5″ column_center=”true” width=”1/3″][vc_column_text css=”.vc_custom_1517389152501{margin-bottom: 150px !important;padding-right: 50px !important;padding-left: 50px !important;}”]6. Testing schedules and resources have been prepared in time to handle errors.[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_row bg_color=”#f1f1f1″ top_padding=”50″ bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514039179081{margin-top: -50px !important;margin-bottom: 50px !important;background-color: #f1f1f1 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1/2″][vc_custom_heading text=”Observations” use_theme_fonts=”yes” css=”.vc_custom_1523367873986{margin-bottom: 50px !important;}”][vc_column_text css=”.vc_custom_1517389272791{padding-right: 50px !important;padding-left: 50px !important;}”]There are three types of observations during testing:

1. Open issues: Please read the article about Open issue management.
2. Change requests: Please read the article about Change management.
3. Defects: Please continue reading this article.

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[vc_single_image image=”2749″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row top_padding=”50″ bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514040267846{margin-top: -150px !important;margin-bottom: 50px !important;background-image: url(https://vip.projecttop.com/wp-content/uploads/2017/11/laptop-bg.png?id=1533) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_padding=”custom-padding” width=”1/2″][vc_single_image image=”2750″ img_size=”full” alignment=”center”][/vc_column][vc_column column_padding=”padding-4″ width=”1/2″][vc_custom_heading text=”Defect processing workflow” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1523368068416{margin-bottom: 50px !important;}”][vc_column_text css=”.vc_custom_1517389199656{padding-top: 20px !important;padding-right: 70px !important;padding-bottom: 20px !important;padding-left: 70px !important;}”]It is worth doing a simple process for managing errors. The number of processors slows down the process.

Once the project and project training has been implemented in accordance with the Projecttop process, the defect management can be made simple. This is made possible by the high-quality specification and by knowledgeable testers.[/vc_column_text][/vc_column][/vc_row][vc_row bg_color=”#f1f1f1″ top_padding=”50″ bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514039179081{margin-top: -50px !important;margin-bottom: 50px !important;background-color: #f1f1f1 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1/2″][vc_custom_heading text=”Creating a defect” use_theme_fonts=”yes” css=”.vc_custom_1523368127051{margin-bottom: 50px !important;}”][vc_column_text css=”.vc_custom_1517389272791{padding-right: 50px !important;padding-left: 50px !important;}”]

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”2751″ img_size=”full” alignment=”center”][vc_single_image image=”2752″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row type=”full_width_section” top_padding=”50″ bottom_padding=”50″ class=”yellow-right-bg” full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514040240954{margin-top: -150px !important;margin-bottom: 50px !important;background-image: url(https://vip.projecttop.com/wp-content/uploads/2017/11/laptop-bg2.png?id=1541) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_custom_heading text=”How to monitor defects” use_theme_fonts=”yes” css=”.vc_custom_1523368215470{margin-bottom: 50px !important;}”][vc_column_text css=”.vc_custom_1517389379477{padding-top: 20px !important;padding-right: 70px !important;padding-bottom: 20px !important;padding-left: 70px !important;}”]You can track defects from the Observatory-view. Place the filter in the type field as a “defect”, mark the Exclude ready-field if you don’t want to see the ready ones. You can save the layout and share it.[/vc_column_text][/vc_column][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_single_image image=”2753″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row bg_color=”#f1f1f1″ top_padding=”50″ bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514039179081{margin-top: -50px !important;margin-bottom: 50px !important;background-color: #f1f1f1 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_center=”true” width=”1/2″][vc_custom_heading text=”Defect status reporting” use_theme_fonts=”yes” css=”.vc_custom_1523368269397{margin-bottom: 50px !important;}”][vc_column_text css=”.vc_custom_1517389272791{padding-right: 50px !important;padding-left: 50px !important;}”]You can create real-time monitoring for defects by adding widgets to the dashboard. In the picture, four widgets can be seen for example.[/vc_column_text][/vc_column][vc_column column_center=”true” width=”1/2″]

[vc_single_image image=”2754″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row type=”full_width_section” top_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514040240954{margin-top: -150px !important;margin-bottom: 50px !important;background-image: url(https://vip.projecttop.com/wp-content/uploads/2017/11/laptop-bg2.png?id=1541) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_single_image image=”2755″ img_size=”full” alignment=”center”][/vc_column][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_custom_heading text=”Problem solving ability” use_theme_fonts=”yes” css=”.vc_custom_1523368340903{margin-bottom: 50px !important;}”][vc_column_text css=”.vc_custom_1517389379477{padding-top: 20px !important;padding-right: 70px !important;padding-bottom: 20px !important;padding-left: 70px !important;}”]You can track problem-solving ability from the widget “Open activity count and estimate.”
The report shows how many open issues are open. If the amount gets big, the project will be slowed down. Make sure that the problem-solving ability is sufficient. The project must have the ability to resolve open issues.[/vc_column_text][/vc_column][/vc_row][vc_row type=”full_width_section” bottom_padding=”20″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514040240954{margin-top: -150px !important;margin-bottom: 50px !important;background-image: url(https://vip.projecttop.com/wp-content/uploads/2017/11/laptop-bg2.png?id=1541) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_column_text css=”.vc_custom_1517389379477{padding-top: 20px !important;padding-right: 70px !important;padding-bottom: 20px !important;padding-left: 70px !important;}”]Here’s an example of a project that is in trouble. Problem-solving ability is not sufficient. The number of open issues is growing all the time because they cannot be solved. You can see how the line rises.[/vc_column_text][/vc_column][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_single_image image=”2757″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row type=”full_width_section” bottom_padding=”50″ full_width=”stretch_row_content_no_spaces” equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1514040240954{margin-top: -150px !important;margin-bottom: 50px !important;background-image: url(https://vip.projecttop.com/wp-content/uploads/2017/11/laptop-bg2.png?id=1541) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_single_image image=”2756″ img_size=”full” alignment=”center”][/vc_column][vc_column column_padding=”padding-3″ column_center=”true” width=”1/2″][vc_column_text css=”.vc_custom_1517389379477{padding-top: 20px !important;padding-right: 70px !important;padding-bottom: 20px !important;padding-left: 70px !important;}”]Here’s an example of a project that is going OK. Problem-solving ability is sufficient. Testers create new defects, but those are fixed so quickly that the amount does not rise.[/vc_column_text][/vc_column][/vc_row]